Terms and Conditions
Effective Date: 2023-5

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Welcome to the Terms and Conditions webpage of Putian Kenzong Trade Co., Ltd (“the Company”). These terms and conditions govern your use of our website and the purchase of products and services offered through our ecommerce platform. By accessing or using our website and engaging in any transaction with us, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

Acceptance of Terms
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, as well as any additional policies and guidelines incorporated by reference. If you do not agree to these terms, please refrain from using our website.

Website Use and Content
(a) Intellectual Property: All content, including text, images, graphics, logos, videos, and software, available on the website are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content without prior written consent from the Company.

(b) Website Access: We grant you a limited, non-exclusive, and revocable license to access and use our website for personal and non-commercial purposes. You agree not to interfere with the operation of the website or exploit any vulnerabilities.

(c) User-generated Content: When interacting with our website, you may have the opportunity to post, upload, or submit content. By doing so, you grant the Company a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, distribute, and display such content in connection with our business.

Product and Service Descriptions
(a) Product Listings: We strive to provide accurate and up-to-date information about our products and services. However, we do not guarantee the accuracy, completeness, reliability, or suitability of the content provided. Product images may slightly differ from the actual item, and descriptions are for informational purposes only.
(b) Pricing and Payments: All prices displayed on our website are in [currency] and are exclusive of applicable taxes and shipping fees unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payments must be made in full before the order is processed, and we accept the payment methods specified on our website.

Order Placement and Acceptance
(a) Placing Orders: To purchase products or services, you must follow the instructions provided on our website. By placing an order, you make an offer to purchase the selected items or services.
(b) Order Acceptance: We reserve the right to accept or decline your order at our discretion. We may refuse or cancel an order if the product or service is unavailable, if there are errors in the pricing or product information, or if we suspect fraudulent activity. In such cases, we will notify you and provide a refund if applicable.

(c) Order Confirmation: After placing an order, you will receive an email acknowledging the receipt of your order. This email does not constitute acceptance of your order; it is only a confirmation that we have received it. Acceptance of your order and formation of the contract will occur when we dispatch the products or provide the services.

Shipping and Delivery
(a) Shipping Policy: We will make reasonable efforts to process and ship orders in a timely manner. Shipping times and delivery dates are estimates and may vary based on factors beyond our control. We are not responsible for any delays or damages that occur during transit.
(b) Delivery Address: You are responsible for providing an accurate and complete delivery address. We are not liable for any loss or delay resulting from incorrect or incomplete address details provided by you.

(c) Customs and Duties: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient. Please check with your local customs office for more information.

Returns and Refunds
(a) Return Policy: We want you to be satisfied with your purchase. If you receive a defective or incorrect product, please contact us within [number] days of delivery to request a return. We may require photographic evidence or other supporting documentation.
(b) Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a reasonable time frame and will be credited back to the original payment method used.

(c) Non-Returnable Items: Certain items, such as personalized or intimate goods, may not be eligible for return due to hygiene or safety reasons. We will clearly indicate such items on our website.

Limitation of Liability
To the maximum extent permitted by law, the Company and its directors, officers, employees, affili

ates, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services, including but not limited to errors, omissions, or delays.

Indemnification
You agree to indemnify and hold the Company and its affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your breach of these terms and conditions or your use of our website or services.

Governing Law and Dispute Resolution
These terms and conditions shall be governed by and construed in accordance with the laws of CHINA. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of CHINA.

Modifications and Severability
The Company reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. If any provision of these terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

These terms and conditions constitute the entire agreement between you and Putian Kenzong Trade Co., Ltd, governing your use of our website and the purchase of products and services. By using our website, you acknowledge that you have read, understood, and accepted these terms and conditions.

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].